Error Office365: “The operation failed because of a registry or installation problem. Restart Outlook and try again. If the problem persists, reinstall.”

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Error Office365: “The operation failed because of a registry or installation problem. Restart Outlook and try again. If the problem persists, reinstall.”

Data 01/02/2019
Autor alexandru vasilief
Categorie E-mail
-1
924

Rezolvare problema (Fix IT)

Situatie

Cand un utilizator incearca sa acceseze Rules din Outlook sau doreste sa creeze o regula noua primeste urmatoarea eroare:
“The operation failed because of a registry or installation problem. Restart Outlook and try again. If the problem persists, reinstall.”
In acelas timp mail-urile primite de utilizator nu respecta regulile existente.

Solutie

Pasi de urmat

Deschide Command Prompt (CMD) cu drepturi de admin (Start – CMD):

Dupa ce s-a deschis fereastra tastam urmatoarea comanda cd C:Program FileMicrosof OfficerootOffice16

Apoi tastam: outlook.exe /cleanrules

La final, utilizatorul trebuie sa isi refaca regulile.

Tip solutie

Permanent

Etichetare: office 365

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