Messages sent from a shared mailbox aren’t saved to the Sent Items folder of the shared mailbox in Outlook

Situatie

Problem

Assume that you’re using Microsoft Outlook 2010 or a later version, and you’ve been delegated permission to send email messages as another user or on behalf of another user from a shared mailbox. However, when you send a message as another user or on behalf of the user, the sent message isn’t saved to the Sent Items folder of the shared mailbox. Instead, it’s saved to the Sent Items folder of your mailbox

Backup

Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

Solutie

Click Start, click Run, type regedit, and then click OK.
Locate and then click the following registry subkey:HKEY_CURRENT_USER\Software\Microsoft\Office\x.0\Outlook\Preferences
The x.0 placeholder represents your version of Office (16.0 = Office 2016, 15.0 = Office 2013, 14.0 = Office 2010).
On the Edit menu, point to New, and then click DWORD Value.
Type DelegateSentItemsStyle, and then press Enter.
Right-click DelegateSentItemsStyle, and then click Modify.
In the Value data box, type 1, and then click OK.
Exit Registry Editor

Tip solutie

Permanent

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