Access Dropbox files in PDF rezolve error

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Situatie

Solutie

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Steps to resolve the error:
  • Quit Acrobat / Reader application if it’s already running.

Change the values of the User Agent registry entries from Internet Explorer (IE) to Chrome. This change will bypass the Dropbox server-side check of the non-supported IE browser.

Do the following:

  1. Open the registry editor –  go to Run (Windows menu + R), type regedit.exe in the Open field and click OK.
  2. Go to the following location in the editor:
    Computer\HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\User Agent
  3. In the right frame, double-click Default and enter the following in the Value data field and then click OKMozilla/5.0
  4. Add the following keys of type String Value:
    1. Right-click User Agent, point to New and then click String Value. A new key is added in the right frame. Rename it to Platform. Double-click Platform and enter the following in the Value data field and then click OKWindows NT 10.1; Win64; x64
    2. Right-click User Agent, point to New and then click String Value. A new key is added in the right frame. Rename it to Version. Double-click Version and enter the following in the Value data field and then click OKAppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.106

The newly added registry keys under User Agent should look like as shown in the snapshot below.

New keys and values
Newly added keys with values

    e. Close the registry editor.

Open Acrobat / Reader, and then add your Dropbox account as suggested in the next section.

Notă: After you’re done adding your account, it’s recommended to remove the registry keys added in Step 2.

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