Close the Google Home app , then try setup again.

If you’re using an iPhone or iPad, open the device’s Settings app.

• • Tap Bluetooth  turn on Bluetooth.
  • Tap Privacy  Local Network  turn on “Local Network” for the Google Home app .

Disconnect your router or point from power  reconnect to power  wait until the light slowly pulses either white or blue  start setup.

• Make sure the power adapter is connected to a working wall outlet.

If the device uses an Ethernet cable, check the connection. Note:

1. • Google Nest Wifi points don’t have Ethernet ports.
   • Make sure the cable is connected both to your modem and router or point.
   • Make sure the modem is powered on.
   • If you have a TP-Link OnHub, you’ll need to twist the outer shell counterclockwise, then lift to reveal the ports.

       For Nest Wifi routers and Google Wifi points, open your phone’s Wi-Fi settings, then find the Wi-Fi network that matches the sticker on the bottom of your device. Connect to this network using the setup code on the bottom of your device as the password, then return to the app to continue setup.

If your router or point still doesn’t appear in the app, factory reset your device  wait for the light to slowly pulse white (Nest Wifi) or blue (Google Wifi)  start setup again.

• • Note: A factory reset can take up to 10 minutes. Make sure to wait until the process is complete before you start setup.