How to fix “default Gateway is not available” error in Windows

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Situatie

The “Default gateway is not available” is a common error message which indicates that your device can’t find a default gateway and disconnects the internet automatically. The default gateway routes the network traffic from your device to other networks. It commonly shows that your system has incorrect ISP settings or IP addresses. Moreover, there can be a few more reasons behind the “Default Gateway Is Not Available” error, such as:

  • Network connection-related issues include loose cables, malfunctioned devices, faulty network interfaces, etc.
  • Your system has misconfigured network files.
  • Problems with the DHCP server.
  • Misconfigured network manager and firewall settings.
  • Errors with the DNS server.
  • Problems with the currently installed drivers.

Solutie

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Check the Network Connections

Starting with the simple process, you must check network connections to ensure your system is connected correctly with your router or the network device. For example, you can check the connection cable and verify that your network router works appropriately. You can also restart your system and network routers to refresh the network services.

Disable or Uninstall the Antivirus

In some cases, the antivirus works as the firewall for the network and disables it to protect the system. Therefore, either you can disable or uninstall the antivirusto resume the network connection.

To disable the antivirus, open the task manager, check the currently running antivirus, and right-click on it.

Fix the Default Gateway Not Available Error - Disabling Antivirus

Check and Update Network Adapter Drivers

You can update your network driver if you have trouble accessing the internet. First, open the Device Manager and click on the Network adapters. Please ensure you know your network adapter model to update to the correct one accordingly. Now right-click on the network adapter you currently use and click the Update Driver.

Fix the Default Gateway Not Available Error - update network adapter drivers.2

The Clean Boot Configuration

A clean boot is a mode of Windows that refers to starting the OS with the minimum services. With the clean boot, you can troubleshoot performance and service-related issues. In the clean boot, Windows only uses the essential Microsoft services to provide a clean environment for resolving problems.

  • First, open the Run utility, which you can do by using Windows and the R key. Here, type msconfig to open the new window of System Configuration.
  • Once you open System Configuration, go to the Services tab and then turn on the Hide all Microsoft services to ensure you do not disable any essential Microsoft services. Now click on Disable all,  and it will shut down all the non-Microsoft services in the system.
  • Once you are done, click on the Startup tab, and here you will get an option to open the Task Manager.
  • Here, you can turn off the startup services, and you can do so by right-clicking and selecting the Disable option.

Fix the Default Gateway Not Available Error - clean boot configuration.4

Now go back to the System Configuration window and then click OK to finalize the changes you made in the services tab. The system will show the prompt to restart your device, so click on the Restart button for a clean boot.After rebooting the system, you can use your system only for essential Microsoft services and troubleshoot the issues. Once you troubleshoot the network conflicts, open the System Configuration again and go to the General tab to select Normal Startup.

Change the Power Management

  • Open the Device Manager and click on the Network Adapters to expand it.
  • Right-click on the Network Adapter and then click on the Properties.
  • Now, click on the Power Management tab, and here you will get an option “Allow the computer to turn off this device to save power,” so uncheck it and click OK.

Fix the Default Gateway Not Available Error - change power management.3

Reset TCP/IP Stack

In Windows, Transmission Control Protocol/Internet Protocol, or TCP/IP stack, is the stack of protocols that allows communication between a system and a network. Hence, resetting the TCP/IP stack to troubleshoot the network connectivity issues is good, as TCP/IP  stack sometimes becomes corrupted.

Resetting the TCP/IP stack restores the default configuration and settings, allowing for a fresh start and potential resolution of network-related problems. It initializes the TCP/IP stack to clear misconfigured files and incorrect settings.

First, open the Command Prompt utility as the administrator and then run the following command one by one:

netsh winsock reset

netsh int ip reset

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