Remove all external hardware

Unplug all external hardware devices. These could include printers, headphones, speakers, USB flash drives, scanners, and external hard drives. If your laptop is plugged into a docking station, it should be undocked before the installation.

Update your OS

1. Click on the start menu and select the Settings option (the litle gear icon).
2. At the bottom of the Settings app, select the Update & Security option.
3. On the left pane of the update home, select Windows Update, click the Check for Updates button on the right pane, and select the option to download and install updates.

Update hardware drivers

1. Search for Device Manager in your start menu and click the first option.
2. Click on the arrow in front of the device you need to update, to expand it.
3. Rightclick on the option you want to update from the expanded view and click the Update driver option.
4. In the update drivers popup, select the first option to search automatically for drivers.

Check and Free up disk space

1. Select the File Explorer in the taskbar.
2. On the left pane, select This PC. Then from the Devices and drives section on the right pane, select the system drive (the drive with the Microsoft logo). If it is low on space, proceed to free up some space.

Free up disk space

1. Search for disk cleanup in the start menu and select the first option.
2. From the pop up window, select the drive you wish to clean.
3. Under the description section of the Disc dialog box, select Clean up system files.
4. In the files to delete section, check files you want to delete and click OK.