Situatie
Getting an “An unexpected error has occurred” message while trying to launch your network adapter’s settings menu? Worry not, as fixing this issue is easy in most cases. We’ll show you multiple ways to get around this problem on your Windows 11 computer.
Backup
Windows displays an “An unexpected error has occurred” message when something’s wrong with your network adapter. The most common reason of this issue is that your network adapter drivers are faulty. Such bad drivers cause your adapter not to properly communicate with your PC, leading to an error message.
Solutie
Pasi de urmat
Use Network Adapter Troubleshooter
Both Windows 11 and Windows 10 include a Network Adapter troubleshooter that allows you to find and fix issues with your network adapter. This tool automatically detects the problems with your adapter, and then suggests ways to resolve them.
To use the troubleshooter on your Windows 11 PC, navigate to Settings > System > Troubleshoot > Other Troubleshooters. On the open page, next to “Network Adapter,” click “Run.”
Allow the troubleshooter to find and fix your adapter problems.
Update Outdated Network Adapter Drivers
Outdated drivers for any device, including network adapter, can cause various issues. If your adapter uses older drivers, that may be why you can’t access your adapter’s settings menu.
- To fix that, simply update your drivers to the latest version. Do that by first opening Device Manager on your PC. You can open this utility by right-clicking the “Start” menu icon and choosing “Device Manager.”
- On the Device Manager window, expand “Network Adapters.” Right-click your adapter and choose “Update Driver.”
Select “Search Automatically for Drivers”
Allow the tool to find and install the latest drivers for you. Then, restart your PC and try accessing your adapter’s settings menu.
Reinstall Faulty Network Adapter Drivers
If your issue persists, your network adapter drivers might be corrupted. Such drivers prevent your adapter from correctly communicating with your PC, causing various problems.
In this case, remove and reinstall your network adapter drivers to fix your issue. To do that, first, open Device Manager on your PC. Expand “Network Adapters,” right-click your adapter, and choose “Uninstall Device.”
In the open window, enable the “Attempt to Remove the Driver for This Device” option. Then, click “Uninstall.”
Restart your PC. When your PC turns back on, Windows will automatically install the latest network adapter drivers.
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