If you’re having trouble pairing a Sony DualSense controller with a console, you might want to try resetting it by following our instructions below. If you want to pair your controller to a different PlayStation 5 console, resetting it first ensures that old pairing data is removed completely.

You can also remove information about other paired devices, like a Mac, PC, or smartphone that may be interfering with the normal operation of your DualSense controller. This simple “hard reset” option makes it easy to start over if you’re not sure why your controller won’t pair wirelessly.

• Reset Your PS5 Controller Using the Hole on the Back

You can easily reset your PlayStation 5 DualSense controller using the hole in the back of the unit. First, turn off your PlayStation 5 and disconnect your controller if it’s plugged in.

Now grab a paperclip or other thin pointy object and insert it into the hole until you feel the button inside depress and hold it there for five seconds. The controller should now have been reset, and you can pair it again.

To pair, turn on your PlayStation 5 console using the power button and connect the DualSense controller to the Type-A USB port on the front of the unit using a charging cable. Turn on your controller by holding the “PS” button and wait for it to pair.