HP display doesn’t wake up or screen goes black with DisplayPort connection

Configurare noua (How To)

Situatie

The cause is DisplayPort detection issue on some graphics cards when monitor is connected to the computer via DisplayPort – DisplayPort cable.

Solutie

Pasi de urmat

Update chipset and graphics card drivers.

Then change on the monitor Source Detection or DP Hot-Plug Detection mode to Always Active, which depends on monitor model. The change is performed using monitor’s OSD Menu.

● Source Control  –  Source Detection  –  select Always Active  –  Save and Return.

● Input Control  –  DP Hot-Plug Detection  –  select Always Active  –  Save and Return.

Tip solutie

Permanent

Plan de restaurare in caz de nefunctionare

If the above doesn’t resolve the issue then:
Reset monitor to the factory defaults via the OSD menu.
Turn on the monitor and then press and hold the power button for at least 30 seconds.
Then again set Source Detection or DP Hot-Plug Detection mode to Always Active.

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