Situatie

Step 1: Check Printer Connection

1. Ensure that your printer is properly connected to your computer and turned on.
2. Check the USB or network cable connections.

Step 2: Restart Printer and Computer

1. Turn off the printer
2. Shut down your computer
3. Turn on the printer and restart your computer
4. Attempt to print again

Step 3: Set Default Printer

1. Open “Settings” and go to “Devices”
2. Under “Printers & scanners,” select your printer and click “Manage”
3. Make sure the option “Let Windows manage my default printer” is turned on.

Step 4: Check Printer Status

1. Open “Settings” and go to “Devices”
2. Under “Printers & scanners,” select your printer
3. Check if there are any print jobs in the queue. Cancel or restart them.

Step 5: Update or Reinstall Printer Drivers

1. Open “Device Manager” (right-click on the Start button)
2. Expand “Print queues” or “Printers”
3. Right-click on your printer and select “Update driver” or “Uninstall device” followed by reinstalling the drivers.

Step 6: Clear Print Spooler

1. Open the Run dialog (Win + R) and type services.msc
2. Locate “Print Spooler” in the list
3. Right-click on it and select “Stop”
4. Navigate to C:\Windows\System32\spool\PRINTERS and delete all files
5. Restart the Print Spooler service.

Step 7: Check Printer Compatibility

1. Ensure your printer is compatible with your version of Windows
2. Visit the printer manufacturer’s website for updated drivers if needed

Step 8: Run Windows Troubleshooter

1. Open “Settings” and go to “Update & Security”
2. Select “Troubleshoot” and run the “Printer” troubleshooter.

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